Privacy Policy

Who we are

Our website address is: https://offroadgrit.com.au

Offroad Grit RV respects your privacy and is committed to protecting any personal information you provide while using our website.

Information we collect

When you submit information through forms on our website, such as quote requests, brochure downloads, warranty requests, or contact forms, we may collect personal information including:

Name
Email address
Phone number
Location
Details relating to your enquiry or caravan build

This information is collected so we can respond to your enquiry, provide requested information, and improve our services.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website.

These cookies may store information such as your browsing preferences and session information. You can choose to disable cookies through your browser settings, however some parts of the website may not function correctly if cookies are disabled.

Third-Party Tracking and Analytics

Our website may use third-party services such as Google Analytics, Meta Pixel, and other marketing or advertising tools to help us understand how visitors interact with our website.

These services may use cookies or similar technologies to collect information such as your device type, pages visited, and time spent on the website. This helps us improve our website, marketing campaigns, and the overall user experience.

You can disable these cookies through your browser settings if you prefer.

Embedded content from other websites

Pages on this website may include embedded content such as videos, images, or articles from other websites.

Embedded content behaves in the same way as if you had visited the external website directly. These websites may collect data about you, use cookies, and track your interaction with the content.

How we use your information

We use the information collected through our website to:

Respond to enquiries
Provide product information or brochures
Process warranty requests
Improve our website and services
Communicate with customers and potential customers

We do not sell, rent, or trade your personal information to third parties.

Who we share your data with

Your personal information may be shared with trusted service providers where necessary to operate our business, such as website hosting services, marketing platforms, or CRM systems. These providers are required to keep your information secure and confidential.

How long we retain your data

We retain personal information only for as long as necessary to provide our services, respond to enquiries, or meet legal and administrative requirements.

Your rights

You have the right to request access to the personal information we hold about you. You may also request that we update or delete your personal information where appropriate.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact form on our website.